There were also a ton of customers waiting for their orders inside and many without masks. I can't help that.' Well, then you should get a better fitting mask! Both manager and staffer eventually pulled up their masks but within 5 minutes, had their masks fall below their noses again. I told her nicely to wear her mask properly as well and she said, 'Well, it keeps falling off. Another staffer who was handing out orders to customers had her mask completely below her chin, then would bring it up under her nose. Until then, Identity Membership & Rewards and MGM Rewards will remain separate programs. I went up and nicely asked the manager to wear her mask properly, especially since she was touching and breathing on the food when making burgers but she just looked at me like, 'Why are you bothering me?' I watched her as she continued making burgers with her mask under her nose. As part of the ongoing transition of The Cosmopolitan to MGM Resorts, we are excited to share that MGM Rewards will officially become the loyalty program of The Cosmopolitan as of February 1, 2024.
Took my boyfriend to White Castle for his first time and manager, staff and customers either not wearing masks or wearing improperly! The manager was actually making burgers and wearing mask under her nose, while burgers fully exposed to customers who were either not wearing masks or wearing improperly (kitchen is not separated from customers).
